John Laughlin graduated with honors from both Princeton University and The University of Michigan Law School where he was awarded Fulbright and Ford Foundation Fellowships. He has taught business law, cost accounting, and entrepreneurship to undergraduates and to MBA candidates. Most of John’s 40 years of legal work has focused on structuring complex commercial and real estate transactions and on the related issues associated with Federal and State regulation of the securities issued in conjunction with such transactions.
Chief Operating Officer
Mick Hersh joined STC as their Chief Operating Officer in May of 2007. Prior to joining the STC team, Mick spent 11 years working in the Mortgage Industry. While at First Nationwide Mortgage and CitiMortgage, he managed an Accounting and several departments throughout the Default process. After leaving the mortgage servicing industry, Mick moved to Fannie Mae where he worked with web-based loan committing applications. He provided customer support, worked as a liaison between the end user and the development team, and conducted on-line training presentations for potential customers. Mick holds a Bachelor’s Degree in Accounting from Shippensburg University in Pennsylvania.
Client Operations Manager
Holly Blubaugh was born and raised in a small Pennsylvania town just outside of Hagerstown, Maryland, bringing many years of financial and managerial experience to her position with STC. Holly holds a Bachelor’s degree in Business Management and a Master’s degree in Counseling from a local Pennsylvania University. After her graduate program, she went on to hold a position that allowed her to hold a management type role but still have a great amount of interaction with clients. Holly enjoys working with the clients most about her job at STC and prides herself in being someone who gives 100% of effort in keeping clients happy and satisfied with the customer services they receive at STC.
Client Services Manager
A Hagerstown native, Sue Snyder came to STC from the accounting field where she worked as a Comptroller for 12+ years. Before her tenure as Comptroller, she worked in Customer Service with the same company and participated in their extensive franchise training. When the opportunity arose with STC, Sue knew that her past work experience and the work ethic of the company would be a perfect match. Being in a position where she can truly make a difference utilizing her accounting skills while working with clients to provide personal service is thrilling for Sue. She prides herself on living by the golden rule both personally and professionally…. “Treat others as you would like to be treated”.
Corporate Training Director
Jackee Knight graduated from Clemson University with a Bachelor’s degree in Financial Management. She has 14 years of experience in Accounting management and software consulting and 18 years of experience in Sales management and training. She joined STC in October of 2005 as a Client Service Specialist and became a Regional Manager in 2007. In 2008 the role of Corporate Training Director was added to her position. Jackee enjoys educating prospective clients about the benefits of self-directing their retirement investments and the advantages of working with a full-service company like STC.