IRA Help – Customer Service

Customer Service

Should you have to pay extra for exceptional customer service??

We didn’t think so either. The whole point of self-directing is so that you may seize control over your retirement wealth and actively participate in its growth. Long customer service wait times and unnecessary fees breed reluctance, hesitation and, ultimately, missed opportunities. That is why STC provides Gold Level Service, for free, every day.

No Customer Service Queue

We have dedicated professionals ready to answer your questions or concerns as they arise. Chat with our highly experienced representatives on your own schedule. Unlike with other Self Directed IRA companies, with STC you’ll never have to wait in line.


Meet Sue Snyder


Meet Holly Blubaugh

Can I speak to your supervisor??

….of course you can. Upper level management is always available. Everyone on the STC team is dedicated to providing you with exceptional service.


Meet John Laughlin


Meet Mick Hersh


© 2016 STC IRA | 223 N Prospect St. Suite 202 | Hagerstown, Maryland 21740 | 1-866-682-3683 | 301-665-2830